What we offer
Face to Face or Telehealth appointments for adult clients. We work with individuals 18 and over, we do not provide the specialised services that younger people may require.
EMDR intensive Therapy treatment, scheduling longer appointments (two hours) closer together (three in a week) than the traditional model of talk therapy
EMDR Standard Therapy and conventional appointment scheduling
Workers Compensation Appointments
National Disability Insurance Scheme (NDIS) appointments for self-managed or plan-managed participants.
Medicare referrals. Medicare rebates are available for clients with a GP referral letter and Mental Health Treatment Plan
Self-referrals
Fees and Rebates
Medicare: A Medicare rebate of $98.95 is available. This will leave eligible individual clients with an out-of-pocket expense of $131.05 per appointment (appointment fee $230). The full fee needs to be paid on the day of your appointment. Our healthcare management system will process the rebate into your nominated bank account, usually within 24-48 hours
Note: The Australian Psychological Society (APS) National Schedule of Suggested Fees 2024-2025 has the standard 46-60 minute consultation fee at $311.00. Sapphire City Psychology has fees set lower than the APS suggested fee.
NDIS: Appointments for self-managed or plan-managed NDIS participants are available. Per appointment (50 minute) fees will be charged based upon the current NDIS Pricing Arrangements and Price Limits. Please click on the NDIS Referral Form button on the contact page to initiate contact with us
Self-referral: Appointment fees are set at $230 per appointment
Workers compensation: Fees will be charged to your insurer based upon the current SIRA guidelines or as agreed with your insurer for EMDR Intensives
Letter and report preparation: Fees for completing letters and reports will be charged at applicable rates based upon the Australian Psychological Society National Schedule of Recommended Fees, or NDIS Pricing Arrangements
Other: Please phone us or complete the Self/Agency Referral Form on the contact page and we will discuss your referral and the applicable fee structure
Missed appointments, reschedules and cancellations: In line with recommendations from the Australian Psychological Society fees may be applicable for late reschedule or appointment cancellation requests, or for unattended appointments without notice. With less than 24 hours' notice 100% of the usual appointment fee will be charged. If 24-48 hours' notice is provided 50% of the usual fee will be charged. Providing greater than 48 hours' notice may allow us sufficient time to offer the appointment to another client who may be on an appointment waiting list, therefore no fee will apply in this case. Unfortunately, Medicare rebates are not available for missed appointments. For clients under NDIS funding a late cancellation is anything less than 2 clear business days' notice. If you cancel late or do not attend an appointment, your NDIS Plan will be charged the session fee for that appointment, in line with NDIS Guidelines
Telehealth (telephone or video consult) appointments may be arranged when required
Sapphire City Psychology uses up to date and professional Telehealth platforms that are very user friendly. You will not usually need to download any new technology. A unique link will be sent to your device (tablet, computer, smartphone) that will enable your access to your confidential appointment. Having a quiet and private area available when you 'attend' your appointment is highly recommended.
Why see a Psychologist
There are many reasons people seek referral to a psychologist or have the treatment recommended by medical professionals, employers, colleagues, family members, friends or others.
Anxiety, stress, depression, fears and phobias, and experiencing or witnessing violence or trauma can pose a serious threat to our mental well-being. Issues with health, addiction, grief and loss, relationships or bullying are just some examples of the many reasons people may seek support from a psychologist.
Why EMDR Intensives
Traditional talk therapy and appointments scheduled at one or two appointments per month does not suit everyone. EMDR intensives are short-term, structured and focused. That's why we are offering EMDR Intensives, providing longer appointments closer together, usually over a one- or two-week period.
There are many reasons why this may work for you including the provision of treatment focused on the specific reason/s for your referral. Therapy time will not be as impacted by the concerns or crises that can arise between appointments. Although important, focusing on these additional concerns can shift the treatment focus away from the original presenting issue, leading to slower progress.
Overall, less time will be used checking in at the beginning and closing at the end of each session, making intensives a more efficient option. The equivalent of six or more standard appointments would take three months or more in traditional two weekly appointment cycles. In EMDR intensive treatment, the equivalent of six or more standard appointments will be held within a one or two-week period.
Call Us with Questions
If you have any questions about referral processes, appointment availability, fees or other matter please contact us to discuss any queries you may have.